- What happens to my data after screening?
- Your donor data is used only to generate your reports. It is encrypted at rest, never sold or shared, and retained according to our data policy. You can request deletion at any time.
- How accurate is the scoring?
- Our VIP Grant Proprietary Logic accuracy is benchmarked against industry standards. All high-stakes results are reviewed by our team before delivery. We flag any record that needs additional human verification before you make an ask.
- Can I add more records mid-contract?
- Yes. You can purchase additional record blocks or upgrade to the next package. Unused records do not roll over at renewal.
- What CRMs do you integrate with?
- Native two-way sync: Bloomerang, Little Green Light, Virtuous. We also offer one-click CSV export formatted for Salesforce, DonorPerfect, Blackbaud, Neon CRM, Keela, EveryAction, and HubSpot. API access is available on Enterprise.
- How is this different from DonorSearch?
- DonorSearch and iWave are built for universities and large institutions at $5,000–$25,000/year. IQDonors is built for small and mid-size nonprofits under $1M budget, with annual contracts starting at $995, 24-hour delivery, and strategy + scripts included — not just raw data.
- How does the planned giving flag work?
- We screen for indicators of planned giving potential (age, giving history, asset profile) and flag eligible donors in your report. You get a suggested conversation approach and bequest vs. annuity recommendation. Planned giving portfolio analysis is available as a one-time service or on Scale.
- Do you offer refunds?
- We offer a satisfaction guarantee within 14 days of your first report delivery. Contact us for details. Annual contract terms are in your agreement.
- What if I need more than 10,000 records?
- Enterprise plans offer unlimited records and custom pricing. Contact us for a quote.
- How does the quarterly refresh work?
- Launch and Growth clients receive a full re-screening of their database every quarter. New donors you add are screened within 24 hours. Scale receives monthly refresh. Real-time life event alerts (e.g. property sale, board appointment) are included on Growth and Scale.
- Can consultants white-label IQDonors?
- Yes. Enterprise plans include white-labeled reports and platform options for consultants serving multiple nonprofits. Contact us to discuss.